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Cameras targeting illegal phone use across NSW

Since 1 March 2020, mobile phone detection cameras, including fixed and transportable cameras, have been targeting drivers illegally using a mobile phone across NSW anywhere, anytime.

The system operates day and night and in all weather conditions, using high-definition cameras to capture images of the front-row cabin space of all vehicles to detect illegal mobile phone use.

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Following the successful rollout of the mobile phone detection cameras, we are now commencing testing to see if same cameras are capable of detecting seatbelt offences. The same security and privacy protection measures will be in place.

During the testing phase motorists will not receive infringements or warnings for seatbelt offences detected by the mobile phone detection cameras, however the cameras will continue to identify and infringe motorists illegally using mobile phones.

NSW Police will continue to enforce seatbelt offences, illegal mobile phone use and other high-risk behaviours as part of regular on-road policing operations.

For more information about the mobile phone detection cameras, please see our FAQs below, and for information about mobile phone rules visit our Know the rules page.

Watch our video or read a transcript.

Frequently Asked Questions

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1. Why is the NSW Government implementing this program?

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  • The Mobile Phone Detection Camera Program is a key initiative to achieve the Government’s target of reducing road fatalities and serious injuries by 30 per cent by 2021 (compared to 2008-2010 levels), and to zero by 2056.
  • Automated, camera-based enforcement, coupled with police enforcement, has played a critical role in addressing other high-risk behaviours on our roads such as speeding and red light running. These camera programs are proven to help prevent crashes and reduce road trauma.
  • The pilot, which tested the camera technology from January to June 2019 in both fixed and transportable modes, proved the technology was able to operate with high reliability in real world conditions.
  • During the pilot more than 100,000 drivers were found to be using a mobile phone illegally.
  • Independent modelling by Monash University Accident Research Centre (MUARC) estimates that the program will contribute to a reduction in road trauma of approximately 100 fatal and serious injury crashes over a five-year period.
  • There is strong community support for using cameras to enforce illegal mobile phone use while driving or riding.
  • A community survey commissioned by Transport for NSW was completed early April 2018, after laws were tabled in NSW Parliament to permit use of the technology. Three quarters (74 per cent) of those surveyed supported the use of cameras to enforce mobile phone offences.
  • A further survey was undertaken in May 2019, during the pilot, and found the level of support had increased to 80 per cent.
  • This level of support has been sustained with results from July 2020 also showing that 80 percent of those surveyed supported the use of cameras to enforce mobile phone offences.

2. How is the camera program being rolled out?

  • The program began operating on 1 December 2019, with warning letters being issued for the first three months. During this time, drivers caught using their phones illegally were issued a warning letter to encourage them to change their behaviour.
  • The warning period is now complete and enforcement of illegal phone use detected by the mobile phone detection cameras commenced on 1 March 2020.
  • The program is managed by Transport for NSW. Acusensus has been engaged to deliver, install and maintain the camera technology. Penalty notices will be issued by Revenue NSW, in a similar way to other camera fines.
  • The program will be expanded over three years (from 2019-20 to 2022-23) with a target of more than 135 million annual vehicle checks by 2022-23. To help reach this target, it is anticipated that approximately 45 cameras will be operating across NSW, incorporating both fixed and transportable units.

3. How does the technology work?

  • The mobile phone detection camera system incorporates a number of cameras and an infra-red flash to capture clear images of passing vehicles in all traffic and weather conditions.
  • The artificial intelligence software automatically reviews images and detects potential offending drivers, and excludes images of non-offending drivers from further action.
  • Images that are automatically deemed likely to contain a mobile phone offence will be verified by appropriately-trained personnel. Images rejected by the artificial intelligence will typically be permanently deleted within an hour of detection.
  • Both fixed and transportable versions of the cameras use the same camera technology.

4. Is the system completely automated or does a human check the images?

  • The artificial intelligence software automatically reviews images and detects potential offending drivers, and excludes images of non-offending drivers from further action.
  • For those images identified as likely to include evidence of an offence - an authorised adjudicator will always check images to confirm that illegal mobile phone use has occurred before issuing a penalty notice.
  • This process is similar to other camera enforcement programs in NSW. All speeding and red-light offences that are captured by cameras automatically are adjudicated to verify details within the images, including number plates, before a penalty notice is issued.
  • The system has been designed to include strict security requirements. This includes ensuring that all images captured by the cameras that do not contain evidence of an offence are rapidly and permanently deleted.

5. Is this really a world-first program?

  • NSW is the first jurisdiction in Australia to prove this technology works and to implement a state-wide camera program.
  • Partnership with industry and early adoption has enabled NSW to rapidly develop and validate this cutting-edge technology.
  • On a global level, Transport for NSW is not aware of any other jurisdiction that has introduced a fully operational mobile phone detection camera enforcement system ahead of NSW.
  • Technology will continue to play a key role in delivering safer travel, consistent with the Future Transport vision of a trauma-free transport network by 2056.

6. How will privacy be protected?

  • Transport for NSW and Revenue NSW, the agencies responsible for the management and administration of camera programs and fines, have strict obligations to ensure the personal information of NSW road users is protected in accordance with statutory requirements.
  • Transport for NSW undertook consultation with the NSW Privacy Commissioner during the pilot and discussions have continued to ensure compliance with privacy principles.
  • The program will ensure only the minimum amount of data required to detect and enforce offences is retained.
  • Images captured by cameras will be reviewed automatically by artificial intelligence software; those which do not contain evidence of an offence will be permanently and irretrievably deleted, typically within an hour.
  • When a potential offence is detected, images are partially pixelated and cropped before the images are adjudicated, prior to a decision being made to issue a penalty notice.
  • In common with all NSW traffic camera enforcement systems, strict data security measures are included in the scope of requirements for the program.

7. Where will the data be stored?

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  • All personal information is stored securely in Australia and handled in accordance with strict security requirements.
  • As for other NSW camera enforcement programs, the camera contractor is required, and bound by law, to adhere to strict privacy and security requirements. Regular audits of these requirements are part of the program.

8. What criteria will be used to determine camera locations? How many in metropolitan areas and how many regional areas?

  • The cameras operate in locations that meet one or more criteria and ensure geographical spread of deterrence. Criteria also includes prevalence of crashes or relevant crash types and advice from NSW Police, including locations that may be difficult to enforce using existing police resources.
  • The program aims to reach close to 100 percent of the NSW driving population through a mix of metropolitan and regional deployments.
  • The program will be expanded over three years and the distribution between regional and metro deployments will be finalised during this period.

9. What is the penalty for being caught for illegal mobile phone use?

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  • The fine for illegal mobile phone use is $349, or $464 if detected in a school zone. There is a five-demerit-point penalty for illegal mobile phone use, which increases to 10 demerit points during double-demerit periods.
  • These fines and demerit point penalties apply to both camera-detected offences and infringements issued by NSW Police.
  • As with the current speed and red light camera programs, every cent from mobile phone detection camera fines will go directly into the Community Road Safety Fund and be reinvested in important road safety initiatives such as road safety education in schools, flashing lights in school zones and safety infrastructure like audio tactile line markings, crash barriers and vehicle-activated signs on high risk curves.

10. How long after an offence will penalty notices be issued?

  • Penalty notices will typically be issued within a week of an offence being committed. As for camera-detected speeding and red-light offences in NSW, the recipient of the penalty notice will be able to view, via the Revenue NSW website, the image related to the penalty notice.

11. What if I’m the registered operator of the vehicle but was not driving at the time of the offence?

  • As with speed and red light camera offences, the legislation allows the registered operator (owner) of the vehicle to nominate the person responsible for the offence.

12. How is the community being informed about the cameras?

  • A comprehensive public education program is in place across a range of communication channels including television, radio, social media, and outdoor, to raise community awareness about the program.
  • The campaign includes key messages about the road rules, which penalties apply for camera detected offences and to thank drivers for driving safely.
  • Transport for NSW is also using Variable Message Signs (VMS) and has installed fixed signs on key routes to ensure drivers are aware of camera-based enforcement of illegal mobile phone use.

13. What are the risks are of using a mobile phone while driving?

  • Driving is a complex activity; anything that takes your hands off the wheel, eyes off the road or mind off the driving task is dangerous, not just for you, but everyone else on the road.
  • Being distracted when driving increases the risk of a crash. Simply taking your eyes off the road for longer than two seconds, doubles the risk of a crash.
  • Research has found that mobile phone use while driving is associated with at least a four-fold increase in the risk of having a casualty crash, while texting increases the crash risk even further.

14. How many people are injured in road crashes where mobile phone use is a factor?

  • In NSW since 2012, there have been 202 casualty crashes involving a driver/rider using a hand held mobile phone – resulting in 18 deaths and 271 injuries. This is based on preliminary data available as at 1 September 2020.
  • Of those, 103 casualty crashes occurred in country NSW - resulting in 15 deaths and 132 injuries.
  • However, the contribution of mobile phone distraction to road trauma is underreported due to difficulties with obtaining conclusive evidence at crash scenes.

15. What are the rules for using a mobile phone while driving/riding?

  • Know the rules has been established to help road users understand the rules that apply to different licence holders and answers common questions about the mobile phone road rules.

16. Why is the camera technology being tested to detect seatbelt offences?

  • Each year, on average, over 30 drivers and passengers are killed and a further 90 seriously injured in crashes when not wearing available seatbelts. Many of these deaths and injuries could have been prevented if seatbelts had been worn.
  • The NSW Government continues to look at ways new technology can assist in driving down the NSW road toll.
  • Since its implementation, the Mobile Phone Detection Camera Program has been successful in reducing illegal mobile phone use on our roads. It makes sense to see if the same cameras can be used tackle other high risk behaviours known to result in significant road trauma.
  • The technology is now being tested to help assess if it can reliably identify potential offences and meet rigorous NSW Government performance requirements.

17. What happens after the camera technology is tested for seatbelt offence detection?

  • Transport for NSW expects to complete testing of the technology in early 2021.
  • The outcomes of the testing will be considered by the NSW Government before any decisions are made about next steps.
  • Consistent with all road safety programs Transport for NSW will continue to keep the community informed.

More than 3,300 drivers have been caught illegally using their phones in the first week of a new camera detection program in New South Wales....

More than 3,300 drivers have been caught illegally using their phones in the first week of a new camera detection program in New South Wales.

A loophole is allowing people caught using their phones on mobile detection cameras to avoid copping personal fines.Source:News Corp Australia

Motorists being caught by NSW mobile phone detection cameras are using a loophole to dodge being fined or copping demerit points.

The state Labor opposition has described the loophole as a problem that’s allowing dangerous drivers to stay on the road, the Sydney Morning Herald reports.

NSW has generated more than $19 million in revenue from mobile detection cameras between March and June this year, according to statistics from Revenue NSW, with the cameras issuing about 43,000 fines.

Of those, some eight per cent have been linked to businesses who couldn’t confirm the individual driving the vehicle.

When a company can’t identify the individual driver, the government charges the business five times the original fine. Without being able to identify a driver, there are no demerit points issued.

The state opposition has claimed the NSW government has pocketed $6 million between March and June in these types of fines.

RELATED: Hidden cameras rake in $15 million in fines for drivers using phones

Drivers caught using their phones behidn the wheel are using a loophole to dodge losing demerit points and paying fines.Source:News Corp Australia

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John Graham, the spokesman for Labor roads claimed the government is allowing individuals to keep using the loophole because it’s generating income for NSW.

“This loophole is leaving dangerous drivers on our roads. Some of these thousands of drivers should no longer have a licence,” Mr Graham said.

“There is a conspiracy of silence about this behaviour because the government needs the money.”

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Asked what would be done about the loophole, Transport Minister Andrews Constance told the Sydney Morning Herald: “This matter is under consideration as part of the statutory review of the Road Transport Act 2013.”

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Mobile phone detection cameras are not signposted in NSW. The penalty for drivers caught using their phones while driving is five demerit points and a $344 fine, or $457 in a school zone.

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In the first month of their operation 12,991 fines were issued, totalling $7,429,451. More than 90 per cent of the fines issued came from the cameras and the remainder came from police officers.